Hallie Berry

Review of Grosvenor House Dubai

I really cannot rate the staff that work in this h...

I really cannot rate the staff that work in this hotel high enough. Every single person that we passed on our 12 night stay would say hello or ask how we were. Nothing was too much trouble and we were made to feel very welcome.

I would particularly like to mention Brian Aytes, one of the managers, who went out of his way on more than one occasion to ensure that we had a wonderful holiday. Also all the staff at the excellent 5th Floor Executive lounge who are outstanding.

The bedrooms at the hotel are clean, very large with comfortable beds and excellent facilities. Some views are better than others, and some positions within the building are noisier than others, so be sure to check beforehand if you are noise sensitive.

The pool at Tower one only has the sun for one hour a day. But Tower Two has the sun until around 3pm. Once again, all staff around the pool are friendly and attentive.

The hotel has the use of the pools and facilities at it s sister hotel across the road, The Royal Meridien. There are 3 lovely pools there, beautiful grounds and a lovely beach, and never a problem getting a sun bed. However, there is currently building work on 2 sides of the hotel and it is extremely noisy until works are completed.

Food at the hotel is excellent and of the highest quality. There are many restaurants to choose from - even the room service was excellent.

The location is fantastic as you are able to take a short walk to JBR The Walk as well as the various restaurants at The Marina. All other places are a short cab ride away, and cabs are very cheap in Dubai.

The hotel offers a free shuttle to the beach if you d rather not cross the road, as well as a regular free service to Emirates Mall.

As I mentioned at the beginning of this review, apart from the noise (which is not the hotels fault), I cannot say a bad word about this hotel or it s wonderful staff.