M

Decent room and good location but checking in was ...

Decent room and good location but checking in was a nightmare. They charge for credit cards but i asked when i booked and was told no fee for eftpos. They assured me cc fees could be avoided.

However at front desk they tried to tell me they cant do that. I have no issue with leaving credit card details for security but they insisted final payment had to come from the credit card not eftpos

No hotel in the world has such an inflexible system

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