Annette Fairweather

Review of Aparthotel "Costa Encantada"

The staff were rude and unhelpful. There was a cle...

The staff were rude and unhelpful. There was a clear difference to how they treated white guests compared to black. The hotel is also located on a steep hill which if you're arriving by transfer, they don't driv you up there. Food was not good. Lacked options and staff were unwillining to cook to your liking I. E a pork chip well done. Rooms are dated and freezing as a draft kept coming in. Overall felt very unwelcome and wouldn't stay again