I respect a business owner who works from the bott...

I respect a business owner who works from the bottom up to offer a customer the best experience. Unfortunately, as a longtime Harlem Resident of 30 years, I was truly disappointed in the experiences I ve had over the last two and today s final visit to Melba s.

Ms. Melba, you have fallen short of who you and your restaurant used to be. I would be embarrassed to greet patrons knowing that things are still not together even after having your flaws pointed out to you on public television.

I just walked out having paid for drinks instead of a meal order exactly two hours ago. Chicken and waffles doesn t take 2 hours. The staff is clearly being stretched beyond their limits.

Instead of being the concierge, you may want to work on the supply s chain system which is missing a few links. It was a great disappointment. Stay away from the establishment on Sunday. Either way NO food should take 2 hours.