Cheyanne M.

Review of Helping Hands Hawaii

Don t go to them for payee services they will give...

Don t go to them for payee services they will give you the run around!

I was dealing with Lori Hamada and was trying to retrieve old funds they had withheld from my fathers Social security account. It has been months, almost a year now and still he hasn t received his money from this organization. When you call Lori she ll give you the run around or is never available to come to the phone and when she does actually answer she puts you on hold until you hang up and can no longer get ahold of her again. (I stopped by the office to speak about this issue with Lori, who would not come to the door, and had another employee Brenda come out and tell me a bunch of excuses that didn t make sense and when I mentioned about being put on hold several times and then the phone disconnecting she just tells me that they don t have a hold feature on their phones so... what is she doing when they tell you to please hold? giving you the runaround.) Seems like she s just trying to milk her time there until she retires, because she obviously doesn t want to help anyone.
Maybe that s the organizations way of making money, withholding money from people they re trying to help . Beware.