Our company has had ongoing issues and frustration...

Our company has had ongoing issues and frustration with Right Click Media. We signed up beginning of March this year and after a few weeks the frustration started. I had to request numerous times for reports on the campaign. They promised monthly blogs of which they only did one. They even used the wrong locations on our Google AdWords. They have not done their homework on our industry or our business at all. We lost significant market share since joining them. We even made additional funds towards our AdWords spent and had no improvements. Our Website Review and SEO Audit reports suggested some improvements and since joining RCM, the suggested improvements almost doubled meaning they did nothing to improve anything on our site! They just kept on making promises but never delivered on them. They pride themselves being a Google Premier partner but I will definitely make contact with Google on RCM over promising but under delivering. Not a company I will recommend at all.