Rick Hoppezak

Review of ASSA ABLOY Nederland BV / Busi...

Very bad service at this company from Apeldoorn an...

Very bad service at this company from Apeldoorn and Raamsdonkveer! I bought a Nemef ENTR from Safe Beveiliging in Barendrecht. The device does not meet the requirements for which it was manufactured. Everything set as described in supplied manuals. Nemef Apeldoorn called 2 weeks, seller indicated that we would be called back within 3 days. Sure enough! So no one calls back. I went back to Safe Security, and the desk employee said "there because there are problems with this lock, a 0900 number has been opened by Nemef". I called the number (wait 15 min) and yes an employee on the line. I'll have a service technician contact you tomorrow ! And then, right! Nobody called back! Who can help me with this problem? And there are more customers who have complaints with the company Nemef Assa Abloy, and or with the product ENTR