I visited Toyota of Richardson on Saturday, June 9...

I visited Toyota of Richardson on Saturday, June 9th. I came in with my own financing to purchase a vehicle. I told the sales team that I had my own financing with Capital One and I will be using them. I filled out a credit application for them to run a hard inquire with Capital One. Standard process for Capital One to know that I have found a vehicle. The salesman that was helping us, passed us to the salesman who didn't want to help us because his appointment came in. The salesman that did our paperwork wanted me to signed a blank credit application form in case there was "missing information" and they could just fill it out, if needed without me having to come back up to the dealership. I told him, that doesn't sound right and I will not be doing that. I repeatedly told salesman after salesman and even the sales manager who came out to ask me about my Capital One loan. I told him that I will be using Capital One. I did get my vehicle and later that evening, I received email alerts from my credit report. Toyota of Richardson came my credit with 4 different banks without my permission and didn't even tell me that they did. Monday, 6/11- I received a generic email, " your complete satisfaction if our goal". I replied to that email and told them, how I felt and what had happened. I, then received a call from their finance director, who to me insulted me. He asked me , DO YOU REALLY MAKE $$$ a year? It does not matter how much I make , I came in with my own financing to purchase a vehicle. I later forward my email to their customer relations manager, who does all the replies to reviews online. In email corresponded, he stated that the salesman didn't communicate to the finance guy about not getting me a better rate (APR). He apologized for my credit being ran so many times, but they were trying to help me get a better rate. The problem is, they did it without my permission and didn't tell me that they did and secondly, I told them I am going with Capital One, there was no need for them to check with other banks. He told me to feel free to dispute the credit hits. Well of course, I will, but that is me having to spend extra time and energy disputing the hits. When I came up to the dealership, everyone that called me and emailed me was " IN A MEETING" about me. They once again, passed off to another team member and that seems to be their behavior. The car I purchased was not a Toyota, but it was at their dealership. I had read other reviews and there is a lack of customer service at this dealership.