Rowland Hettlinger

Review of Andy Mohr Buick-GMC

Came in yesterday to look at truck and after we tr...

Came in yesterday to look at truck and after we tried to work the numbers out we discussed we didn't want to have that much of a payment. We tried to trade in two cars and I understand the way trade-ins work but we couldn't come to an agreement instead we tried a different truck that was cheaper, we were there for almost 2 hours and then they sent us home saying we had to get a deal worked out tomorrow because they had to call the banks. And we were expecting to come back the next day and sign the paperwork for the truck we liked. But the next day they didn't tell us what happened with our deal they just tried to get us to trade one car or change cars and to buy something we weren't looking for. We had to play phone tag all day while we both we were working. Instead of them telling us directly that we couldn't work something out, they kept trying to find ways to get it to work and get our hopes up then just try to sell us something different. It would of been better if they just said no to the deal instead of this run around. It was frustrating to say the least and we still don't have the a new vehicle. I will not be coming back I hope other people have better luck.