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teresa larkint

3 years ago

After I was told the wings I ordered could be frie...

After I was told the wings I ordered could be fried hard and waited 25 minutes, my order was the exact opposite. I pulled the chewy, rubbery skin off to eat the wings but asked that my date's order be remade. The manager initially "refused" to refund, exchange or recook the order the way I asked (I was told unfortunately, I can't help you ma'am). She was extremely rude and finally reluctantly refunded me for my date's order. But I had to listen to her explain that she'd never refund an order again. The order included only six wings. BAFFLED that she was so hostile, rude and unprofessional, we left the order on the table. I will never return there...NEVER.

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