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Ed Dabagian-Paul

3 years ago

Travelling with small kids so we made a reservatio...

Travelling with small kids so we made a reservation 2 months in advance for connecting rooms. Upon check in was told that the hotel didn't have connecting room. Ugh!

Then we get to the rooms find out that each are connecting rooms, just not to each other!

Back to the front desk where a separate woman who was standing there when the first person said they didn't have connecting rooms said yes we have them just have them away to other people and they couldn't do anything else. Totally unhelpful and unfriendly, made no attempt to address the issue.

Last time I'm staying at a Wyndham property.

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