The $99 drain special was a waste of time for me. ...

The $99 drain special was a waste of time for me. When I placed the order for a person to come I explained that I didn't have an outside cleanout. John Moore had come out 2 years before and cleared a kitchen drain for me for $69, they accessed the pipes under the kitchen sink at that time. The person taking the call assured me that there would be no problem with that. When the technician Derrick arrived, that's when the problems started. He said they would not be able to honor the advertised price because there was no outside cleanout. After a back and forth with customer service they reluctantly agreed to do the service. After they finished they told me there would be no warranty. There was no camera inspection and the drain problem recurred 2 days later. Annette with customer service informed me that the cost of a drain clearing is $249 if there is no outside access. A $99 lesson learned.