Soleil Chiasson

Review of Apple Valley Waste

They say to place the recycling at the curb by 6am...

They say to place the recycling at the curb by 6am. The recycling guy comes flying down our road around 4am and more frequently than not, doesn't pick up our recycling even though we put it out the night before. When I call to ask them to come back to pick it up, they argue with me that he has a certain time frame to pick it up in even though I know he came through because he woke me up at 4am! That "time frame" ends when their phones roll over, so you can't call to complain. If I do call them a few hours earlier, they say that the drivers have already met their hourly limits "per the law". Know what else is against the law? Charging for services that aren't provided.