Joseph Russo

Review of Mercedes Benz of Brooklyn

Arrived for service at 8am on a Saturday. I was g...

Arrived for service at 8am on a Saturday. I was greeted, car was registed and was offered breakfast within 5 minutes. I enjoyed great coffe, watch some news in their lounge, and was done with the service in 30 minutes. Carol, my service rep., was courteous, helpful, and very knowledgeable. Car was returned serviced and cleaned. was not solicited or up-sold on services. Everyone was extremely freindly and courteous. A very good experience. Thank you, Sovereign.