Unbelievable treatment of their customers as it co...

Unbelievable treatment of their customers as it comes to technical support.
Especially upper management. Art Vela is a joke. He does not care about the small business owner, which is the core of their business. I suggest that you find another company to buy supplies from and don't rely on their support team to get the job done. Wants to charge me 0ver $400 for 10 minutes of tech time to install 4 cap tops!!