Monique Myre

Review of Dive Master PADI. Neptuno, Hot...

When we arrive at the resort at 1:30 the check in ...

When we arrive at the resort at 1:30 the check in time was 3:00 so we had to pay $10.00 US to be able to go and have lunch but we still did not get our room until 3:00 so that started our terrible holiday. It got worse after that, the rooms are old and the washrooms the taps are all rusted, the tiles are broken and the shower curtain did not fit so we had a water everywhere. The food is always the same and sometimes they put the same food on the breakfast buffet. When you go to the French a la carte restaurant you are presented with a bill on the way out in US funds. No one on the resort speaks French or English so when you ask for something they say uno momento so I learned a few words in Spanish and they still say uno momento. The beach are dirty and the vendors are all over, you are bothered every 5 minutes and they do not take no for an answer. We were leaving on Tuesday at 5:45 so we were told to ask for a box breakfast, when I went to the desk to ask for a box breakfast they asked for $5.00 US and I refused I told the girl that I paid for 7 days and not 5. All the washrooms on the resort smelled very bad.