Chris Cento

Review of Nyle Maxwell Supercenter

After searching for a truck for a few weeks I foun...

After searching for a truck for a few weeks I found a F250 for sale by this dealership. I contacted the dealer and got additional information and put down a deposit. I flew from Orlando Fl to Austin to take delivery of my new purchase. After signing paperwork and getting ready to leave I found the bed cover to be broken and not working. Dealer inspected cover and agreed it was broke and would fix it. I was to get it inspected once arriving home and they would take care of me. I clarified with the dealer prior to traveling 1200 miles that the vehicle was in excellent condition and everything worked as it should. I also asked the sales person to close the bed cover prior to detail and he informed me he had, when it returned I noticed it open. This is when I found it to be broke. Once arriving back in Florida, I took the truck to a Retrax dealer for inspection, paid an inspection and got a quote. Repairs would be over $1500. Dealer has continued to ignore emails and delay making a decision as to honoring their word or denying to take care of the problem as promised.

I also purchased the Extended Warranty for $3500 to find out that it does not cover the back up cameras or collision alert system which also does not work and will be $2900 to repair.

When buying a used vehicle from this dealer use caution and assume you are buying a beat up pos vehicle. This way you can not be let down when you find the flaws.

I purchased a 2017 F250 Platinum for $59,000.....Not a cheap Truck.