Linh Nguyen

Review of Lounsbury Cheverolet

I think I was overcharged for checking a car here....

I think I was overcharged for checking a car here. This is the first time I came here and may be the last time. I asked the price for MPVI health check and was informed that it's 39.95$. I agreed with the price and just asked them to take note that whenever I turn right, I hear a sound in my car. They said ok and asked me to wait about 45 minutes. But it turned to 3 hours and the billed which was over 198$. In the receipt , they charged me 60$ for "Road test and diag, found large chunk of is being RR wheel area causing noise". They should have noticed me in advance that if they check anything else beside the regular health check, how much it will cost me more IN ADVANCE and get the agreement from me first , not doing all the job and charged me that amount. I feel like I was cheated and really unhappy leaving there. I was busy runing to my work place because I thought it's just 45 minutes as they said, but it turned to 3 hours and it made me be late as work too. I will not recommend here for sure. Really disappointed !