Deeply disappointed !!!

Deeply disappointed !!!
Sincerely a star I think a lot!
After I placed an order for a washing machine, I was given a waiting period of 10 working days. 30 days passed without my order being delivered, during which time I sent emails, I gave over 10 phones in which I was treated with indifference and disdain by the operators.
Finally I gave up the order, telling myself that it takes between 1-5 business days for us to return the money. Shame!!!