Jorge Escalera

Review of Empire Today, LLC

Horrible customer service, no follow through on an...

Horrible customer service, no follow through on any of their promises to return our phone calls and won't answer any of our calls.It took over 4 months to finally finish our floors because a trim piece was on back order for this entire time so we went all this time with half our floor done. We have been promised to be compensated for the inconvenience and dely without any success of them again following through with these promises. Horrible company to deal with go somewhere else for flooring.

Again they failed to contact me even after replying to this review saying they would. Terrible terrible customer service. Take care of your customers empire.

Corporate office is no help as well.