Simon Thompson

Review of Sofitel T5

As usual, a very pleasant stay - nice, genuine sta...

As usual, a very pleasant stay - nice, genuine staff, good and relaxing rooms. Only spoilt this time by having to pay for room service despite all charges being on the room and having this confirmed at check-in.

I spoke to staff at reception on my return back to T5 who sorted it for me without any fuss. Received a refund a few days ago.