Terrible. I called to ask some questions about a r...

Terrible. I called to ask some questions about a replacement SS card and the man was so rude. He told me to "fix my attitude" and stop speaking over him. When I explained that my phone was on a delay (I hear the person a couple seconds after they start speaking) and apologized for unintentionally speaking over him, he put me on hold and then hung up. The entire time he spoke with a condescending tone and made me feel like an idiot because I didn't understand everything he said. I was a victim of domestic violence and just needed help picking up some of the pieces of what recently fell apart. Now I'm out of an SS card and practically in tears. I only wish I could report the specific man to his supervisor.