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They are completely unprofessional. We had a new d...

They are completely unprofessional. We had a new door being delivered by them that we ordered through Home Depot. They called us a day or two before our original date to tell us the window time they would arrive and to expect a call 30 minutes before. We asked them to reschedule because the home builders wouldn't be able to hold it until they were ready. So they rescheduled it for by a week. That was fine. The day came for delivery and we called around 10:30am to get an update. They said they were having trouble locating the house. We gave them the cross street and they said we'd get a call 30 minutes before. The time came and went. We called and they said they had already delivered the door around 11:30! We asked why they had not called and they said this was a basic delivery that didn't involve calling beforehand. They started arguing with us trying to explain themselves. How can they just leave such an expensive item ($1700) without someone to accept it and inspect it to make sure there are no damages? The supervisor Gloria wanted to know who we spoke to that told us that. It just seems logical that you would call and have someone there to claim it. What if it was damaged? Who would Home Depot believe? That it was us or the courier? They are completely unprofessional and go against their own word. If you weren't going to call us to tell us of the delivery then why even call us in the first place? Just drop the item an run away!

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