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Mounir Errami

4 years ago

While I do believe that some have excellent experi...

While I do believe that some have excellent experiences there, for me I have had an extremely negative experience. This was my second. The first, they actually made it right. This time, they came short of insulting me. I exercised what I thought was due diligence in asking an out of the door price stating I didnt' have a car and would have to Uber (for which they offered to pay half) . Until I get there (shelling a good amount of money on uber, and 1h of commute) to find out that the price was conditional on a financing offer, which was essentially 2K more expensive than the usual financing offer. I cannot give 0 stars. I did everything I could to avoid the drama and yet, they found a way. But not big deal and to quote the manager "Don't worry, our lights won't turn off if you don't buy the car". Oh and they didn't pay for their half of the uber fee, of course, that was also conditional. They have nice car. Double and triple check everything and still check again. I would say though that Patrick, a young salesman is extremely nice and professional. As for the others I dealt with, this is another story.

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