Michael Constantinoff

Review of portneuf medical center

I was seen for kidney stones, and my visit in the ...

I was seen for kidney stones, and my visit in the hospital was great. The staff that treated me and everyone I interacted with was fantastic. My review is due to billing. At no point was I given the option to pay for services on the day they were provided. I did not receive a statement asking for additional payment, I paid the hospital bill after receiving a collection call and was told that the billing was sent to an old address. While at the hospital I updated them with my new address. I then over a month later received an additional collection call be cause the physicians part of the bill was separate. I could have paid it all at once at time of treatment. I could have paid it all at once when I was sent a bill. I could have paid it all at once when I got a call by the first collector. But no, the billing process is so convoluted that none of this seemed reasonable. Now I just hope that I don't get another collection notice tied to this.