Misy03

Review of expertcloud.de

Stay away from this company! Only freelancers are ...

Stay away from this company! Only freelancers are employed who are supposed to work around the clock for dumping wages, without any security.

Payment is made per phone / min or ticket. So many - unpaid - sideline jobs are required that you can hardly get a decent hourly wage. Most of them toil until 10 p.m. and even on weekends for less than 10 EUR / hour.

The team leader Kerstin K. is a human catastrophe. Threats, arbitrary bans and even dismissals without notice are the order of the day. With threats like: "You have to do this or that, otherwise ..." the experts are burned in rows. This of course with the indication that there are enough new people in training who are then available. Appreciation, empathy, harmonious togetherness - obviously all foreign words for this woman.

The technical prerequisites almost exclude economical work. It takes up to 10 minutes to even get into the remote. If I also need 1 minute to open a form and then close it again after processing, I hardly get any numbers. And only those are paid.

If you express yourself critical in the specially set up forums, you will be silenced and punished with poor score ratings. "Talks" are also offered permanently, but other opinions are strictly rejected. If necessary with the comment: "The system is new and still has teething problems". Yes, at whose expense? Time is money and the freelancers can pay for all the client's inadequacies with little income.

Recently, they have also been charging a monthly usage fee for the use of their systems. As a freelancer, of course, you don't get anything for providing your office, computer, headset, etc.

I give one star for correct billing and punctual transfer. However, I can only advise everyone against it !!!! With a normal part-time job you save your nerves and also have more in your wallet. So stay away from this client.