Michelle Fabio

Review of Mackenzie Health

The hospital staff have been very nice, polite , p...

The hospital staff have been very nice, polite , professional, and caring through my difficult time. I appreciate it alot. The facility is nice as well and very clean. However, they seem unorganized at times. Made me wait to go through triage when I had an appointment, which caused me to be late even though I showed up early. Only to find out that all I had to do was go to patient registry which would of taken one third of the time. And the hospital keeps calling me asking for feedback or for me to complete a service survey asking how they did. It would be all good, if I didn't specifically ask them not to call me, gave them the times I was working and asked to be called when I'm not on shift unless it's an emergency, and I'm currently waiting for important test results. So thanks for the heart attack, thinking that you're calling me because something's been found. When I went in for my follow up the other day I asked not to be contacted unless it is for a result. Yet today, again, while at work, they called :/.

Also there is a loud buzzing that runs through the whole E.R whenever they page someone over the system and when your not feeling great (which if you're at the e.r I'm assuming you're not in perfect condition) is really annoying and headache inducing.