Jeff Henry

Review of Seminole Hard Rock Hotel & Cas...

I asked for a room away from the interstate and no...

I asked for a room away from the interstate and not near the air conditioning because I'm a lite sleeper. They put us overlooking the cooling towers and I-4 ! When I went back to the desk I was first told that I could not change rooms because I had already entered the room then told the interstate runs along the entire side of the building. ( It does not ). I HOPE this isn't their NEW customer experience since COVID