Mik S

Review of Decatur utilities

DU provides great service at reasonable rates and ...

DU provides great service at reasonable rates and when the power goes off due to a limb or squirrel ... it's usually back on in an hour

As for the negative reviews
1. Pay your bill on time and they won't cut it off.
2. You can set up your bill for autopay
3.Bills go up when it's really hot or cold as you use more energy
4. You can set up pay average monthly bill to reduce high bills
5. There is a credit card fee because this is a convince fee for you to use instead of paying with cash or check like everyone else. The credit card companies charge fees and DU shouldn't have to eat those fees as a government organization. Same thing you're charged a fee if you use credit card to pay your car tags .