May 9, 2014 - Very Classy!!

May 9, 2014 - Very Classy!!
The food was wonderful but the service was not. Well, they just made up for that and have given us a wonderful story to tell. The manager and our waiter from Jerry's birthday dinner just left our house! They came here to personally apologize. This personal approach is their policy when apologizing. They came dressed for work and delivered 2 gold foil wrapped boxes of pralines - a beautiful arrangement of flowers - a silver engraved cup with an invitation to return as their guests for a future dinner. WOW , Brennan's this is a very classy apology! We will be very happy to return and enjoy your wonderful food and service!