Disabled veteran who lives on a fixed income here....

Disabled veteran who lives on a fixed income here. I had my card information stolen and I report this to usaa and at first everything was fine but then they determine that my claim wasn't valid. Meaning that somehow I ordered stuff to be delivered to New York when I live in Texas. USAA is either filled with incompetents or thieves either way I'm done with them and would encourage any new members of the military to bank through navy federal.