So I understand there are a lot of positive/excell...

So I understand there are a lot of positive/excellent reviews on here for Schomp and overall, I've had good experiences there. A few thoughts though. First, overall, I think their techs are not as good as Murray's but I think Schomp's service advisers are more polished, communicative and realistic on completion times related to service work. I had one very bad experience with a service adviser at Schomp where I balked on doing what was initially quoted as a $1,800 service for a "leak" where there was no evidence of a leak (no oil spot on my garage floor). When I said I did not want to do the service, the adviser told me I "kind of screwed up his day" and was "wasting his and his tech's time and money" by not doing the repair even though I told the service manager the night before that I was 50/50 on doing that portion of the work. I hesitated on the repair because of the lack of evidence and after calling a local shop, was told that how Schomp explained for the leak did not add up (they found it during an oil change). So I decided to take my car to the local shop and wouldn't you know, what was quoted as a $1,500-$1,800 repair was going to be $900 with them and that I likely did not need to do it now without any harm to the car (and it's an M car so to me that says even more about what Schomp tried to get me to do). They were shocked when they heard Schomp's estimate. I understand Schomp has more carrying costs with loaner vehicles and such but come on. Based upon the combination of this experience (how I was treated and the lack of a reasonable estimate), I'll never go to Schomp again.