Mohammad Khan

Review of Audi Plano

NEVER EVER BUY A CAR HERE!

NEVER EVER BUY A CAR HERE!

I test drove a 2013 S4, and I told xxx (the sales guy) that if I buy the car please take the bike rack off and put it in the trunk.

I negotiate with xxx over email for a week, get xxx to where I want, and say okay I will come in tonight and get the car. xxx, says okay be here at 7pm. I get there and he is busy and it takes me 2 and a half hours to get the car, and the rack is still on there, and the finance department is gone.

xxx gives me the car as a demo and says come back tomorrow. I ask what time, and he says 7pm, and says if I get there at 7pm he will have someone waiting to take the rack off for me

The next day I get there at 6:45pm, he is nowhere to be seen. I go to the finance guys, sign the papers, now its like 8pm. xxx is still busy. 20 mins later he comes back to his desk and I'm like what about the bike rack, and he look at me and says "You want me to take it off? I told you everyone leaves at 6". His tone is VERY VERY aggressive.

I remind him of what he told me, and he denies it. Flat out says I'm wrong. I say okay and what about the gas? you didn't give me a full tank its almost empty. xxx lies again and says "buddy I put the gas in myself last night". Again, lying out of his teeth. I asked xxx if he is calling me a liar. I ask him to check the odometer from last night and check it now. I barely drove 50 miles (I was at work all day and the dealership is 20 miles away from me, each away).

He gets super aggressive and asks me if I want to cancel the deal. He says "with as much money as I'm losing on his car?! I'd be happy to see you leave". At this point THE SALESMAN IS YELLING AT ME.

I say yes, cancel the deal. The general manager comes by and defends xxx. He also tells me he did me a favor on the interest rate, which was the highest interest rate I have been quoted during my car search. He tells me to walk away from the deal. No service from ANYONE at this place. To make is worse, there are 4 employees hovering behind me calling me names and talking bad about me.

Worst people ever. They will give you no service, talk mean to you, call you a liar twice in a row, pretend they are doing you favors, and try to make you walk away from a car if they think you are getting a bargain.

NEVER EVER BUY A CAR HERE.