Piet Hoekstra

Review of SPIKED Cycles

Spikes bike ordered in Haarlem, more than 1 year a...

Spikes bike ordered in Haarlem, more than 1 year ago. Would be ready, but it was not. Took over an hour. Of course something like this can happen. Cycle to the dealer for the second turn. Delivered in the morning and after more than 2 hours the bike would be ready. Arrive after 2 and a half hours. Nothing has been done, reason no time.
Sorry to come another time. Ok again made an appointment. Especially on Thursday because there was plenty of time and attention. Now the bike was ready on time, but it appears that bearings are already worn after 2000 km. Please make a new appointment because they could not be replaced during this service because there was no time for that. Also no information whether or not this is covered by the warranty of rotating parts. As entrepreneurs, it costs us a lot in terms of time and money.
Come three times for 1 service and then we hear that it is annoying and that there is understanding for us.
Yes, had a 14 euro discount. Proud of our spikes bike, but we didn't expect this. Certainly not with an investment of almost 4000 euros.