When Time Warner took over insight in the area, ou...

When Time Warner took over insight in the area, our rates went from $34.99 for standard internet only, to $54.95 without notice. When I saw the bill, I called immediately and they apologized and credited the difference. When the next bill came it was right back to $54.95. I have been lied to and mistreated by their customer service repeatedly. I don't even use my home internet anymore, I just use my cell service because Sprint doesn't make me feel like a victim of Data Rape.