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If I could leave no stars I would. The service dep...

If I could leave no stars I would. The service department at Jake Sweeney CDJR is mediocre to say the least. I bought my charger two years ago and have had to use the service for simple things, oil change, tire rotation ect... My first issue was them patching my tire, while taking off the wheel weights they left gouges in the rim on a BRAND NEW car. So I went back and dealt with the service "manager". I had to fight to get it replaced. Another few times I went back to get oil changes and I had grease marks on my paint, on my leather interior and the inside of my windshield. AND just yesterday I went to get my oil changed at someone new because I am so beyond the point of returning there, the service guys notified me that my TIRE had been put on BACKWARDS! The tread is going in the opposite direction of the other three. Also my oil filter was loose and was pooling on the oil pan skid plate and running/blowing down parts of my car underneath. Now I have to waste time to go back to that hell hole. Nothing they can do will get me to recommend them to anyone for ANYTHING. They have damaged my view upon the place and ALL of Jake Sweeney beyond repair. Makes me wish I never bought the car from them in the first place.

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