Anna Cunningham

Review of Super Jock n' Jill

I bought shoes at Jock and Jill in February of 201...

I bought shoes at Jock and Jill in February of 2014. My friends love the place and I had been there multiple times with them. The staff is super friendly and they always tell you how if you have a problem with the shoes, you can always return them, the message being, "We stand by our product." When I bought my shoes, it was more than I had spent on a pair of running shoes before and so I asked the salesperson how long they should last. He told me that if I was a serious exerciser, (as in, a marathon trainee or someone who runs everyday) they should be replaced every six months. Otherwise, he said they might last up to a year. The sales representative told me repeatedly that with the amount I exercise, the shoes should last at least six months. After owning the shoes for less than five months, I started to experience foot pain again. Long story short, I went in to Jock and Jill twice soon after then. Both times, the representatives told me my shoes were "shot" or "thin" or "worn out" and should be replaced. Now, I am not a strong exerciser. When I am in an exercising mode, I exercise a few days a week, light jogging or at the gym. Sometimes in the last six months I went weeks without exercising. And yet the shoes didn't even last for six months. I asked the representatives about this and told them that I had bought the shoes under the impression that they should last well over six months, since only strong exercisers supposedly need to replace their shoes every six months. The sales representatives both times just came up with excuses for why the shoes may not have lasted even six months. They did not offer to replace the shoes or even give me a significant discount on their next pair. Their supposed "return policy" is a scam and they do not stand behind their products or their words. If you want to spend $120+ dollars on a pair of shoes and possibly have to replace them every four months, go ahead and go to Jock and Jill's. But when they tell you about how good their products are and how they have a great return policy, tune them out. They're lying to get a sale.