Havilah Franklin

Review of Benihana

The sushi was mediocre & not fresh, they couldn t ...

The sushi was mediocre & not fresh, they couldn t even manage a spicy salmon roll. There was no gluten free menu or all rice noodles for hibachi when they said there was while making the reservation.
If you ask for a private hibachi room for a large party you have to sign a contract, which is fine but wasn t stated at the time of making the reservation so even though it was confirmed on the phone that it was a private room, they still added people. They do not give you everything you order, nor do they give you everything that comes with your order...

Regretting choosing this establishment for a double celebration, very surprised at how such a high end franchise could be managed so so poorly.
The only redeeming aspect was our waiters attentiveness for some of our parties gluten sensitivities & the picture they gave us after.

This was my first time at this restaurant &
it was not a well received experience.