Not one of those pleasent experience which I would...

Not one of those pleasent experience which I would like to talk about but feel necessary for the benefits of others. It started with wait at airport for half an hour for shuttle to come. Moving on to hotel room very basic, felt places like holiday Inn are better. Missing a basic necessity like tooth paste in bathroom. Front desk and the room service were not able to provide black tea bags when asked for it. I paid over an excess of $160 fir the room and that doesn't include breakfast. Staff shortage while serving breakfast because if which long queues due to unavailability of stuff. Overall a bad experience considering its a big hotel and a big name attach to it.