N

Nathaniel Nelson

3 years ago

I bought a "certified" 15' Sierra from this dealer...

I bought a "certified" 15' Sierra from this dealer ship. Along with the pick-up I purchased the warranty that they assured me was a great deal and would cover any issue with my truck. A few weeks later I had a taillight go out. Trying to make an appointment with them that fit my schedule was enough of a headache, but after bringing it in they told me it was my light harness that had gone bad and that the warranty would not cover it. Come to find out it's only a powertrain warranty. So much for taking their word. Also ordering floor mats from them was a pain. I had to call them after a couple of weeks of not hearing anything just to ask if they were ready. Now I'm dealing with replacing the brake pads and rotors because they were worn to the metal and my parking brake is shot for some odd reason. I thought all these minor things were supposed to be fixed prior to buying a vehicle so I wouldn't have to worry about it for awhile. What a garbage business mentality. Bottom line the amount of anxiety my vehicle has given me the past couple months makes me very unhappy. I wish I would have continued my search for a quality dealership.

Comments:

No comments