I'm own a small residential property management br...

I'm own a small residential property management brokerage and I have had the privilege of working with Alex Rochon (association manager at HELM for yacht club condos). I can tell you most HOA management companies are very poor at communication or the person on the other end of the phone is not happy to be speaking with you or happy at all to be honest. Alex is a different breed of association manger. Super patience, friendly and understanding. We had some issues with getting a front gate opened up for a move but Alex stepped up and solved the problem. Then we had to gain access to the roof and again Alex stepped up and had his maintenance man there after hours to let our HVAC tech in. Didn't need to go over and above but he did cause he understood the challenges we had on our end. Thanks Alex! HELM you better take good care of Alex he's an all-star employee. ***First review ever written for an HOA management company.