Cherise Jones

Review of Ed Voyles Automotive Group

I called before I came in and told them what I nee...

I called before I came in and told them what I needed and the time I'd arrive, they said to come. However, when I got there they said the things I wanted fix would take too long. I asked if renting a car was an option so I could leave it overnight, and was told I would have to go rent a car on my own. Overall, I did not like the attitude of the service advisor and he was very unhelpful and dismissive. This was the worst experience that I've had with a Kia dealership and I've had my Kia for 6 years. It was a wasted drive and frustrating experience.