Tries to double charge for services.

Tries to double charge for services.

For the most recent example: I paid a bill mid-November when I got the bill for my wife's October visit. Now, in December, I get a bill in the mail saying the same bill is still due and the charges are late.

In recent history, my wife was notified she had not paid hundreds of dollars of bills by the healthcare provider... when everything was paid months prior.

I'm sure someone will respond saying they are very sorry and that I have to take action by calling them for them to fix their own broken business processes. This has me so irate I am going through the past years of charges because this business process cannot be this horribly broken.