really sad about my experience here.

really sad about my experience here.
I have a giant list of reasons why but really the main ones are that I came to celebrate my birthday and anniversary with my fiance, we told the resort this information and it seamed they didn't even care.. they gave us our room at the end of the property that we didn't accept because we would have to walk for 10 minutes outside in December to go use the pool or eat breakfast..
I work for a top hotel in Toronto and I know that we would have had a bottle of wine and some sort of amenity waiting in the room for such an occasion.
there was also the breakfast buffet witch was laughable.. I'm a chef and I couldn't eat the food especially the horrible omelette that was made for me and when I asked for my bacon to be warned up on the flat top they put it in the microwave and charred it and charged us full price after only drinking juice and coffee because we literally could not eat any of it.
We ended up getting in a car accident wile visiting and we called the hotel for help and they declined and didn't even ask us if we were okay after the ordeal or even when checking out..
my family visits this resort several times a year and I can promise you I will be sharing my experience with them.
this post should have been done last month but I'm a busy person and wanted to see if it mattered.. chances are since I've seen how the hotel is operated they will see this post and have it removed instead of reaching out and trying to rectify dropping the ball.
super upset not to mention it was the same price as a Toronto hotel and it was Motel quality..