4 years ago

Only reason I am giving a one star review is becau...

Only reason I am giving a one star review is because Kathryn Stack is NOT professional at all. I had an appointment with her today, there was an issue with billing and instead of her taking the session to actually speak about my issues, she took it in her hands to completely disrespect me.

I explained to her my mother takes control of payments and I, myself, am a student. Clearly, she did not understand. She basically in other words told me that if I could not afford therapy, to not do therapy. She said and I quote "If you have 10 cents in your pocket, would you go to the store and buy milk?" The session was not even 2 minutes long and after she got her words out, she hung up on me. She even refused to speak to my mother when I offered in regards to the bill.

I have looked up to Kathy. I trusted her. She backstabbed me. A therapist is supposed to HELP hurt clients, but instead she hurt me. I was so hurt that I even felt like crying. No professional would make you feel that way.

The supervisor is also super unprofessional as well, I can't remember the name but it starts with and L. When my mother spoke to her, she kept interrupting and kept covering for Kathy, which is not right whatsoever. She tried to rush my mom and said "quickly because I have other clients waiting" So disgusting.

If you can't do your job, don't do it at all. It's clear those two are in it for the money. Can't say anything bad about anyone else since I have not personally spoken to them.

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