The package was tried several times. Ok the first ...

The package was tried several times. Ok the first time. I then stated that it can be handed in in a shop. It didn't happen either. Then AbstellOK given in front of the door. Get a message that the package has been deposited at the desired location. Filed but where? There is no package to be found anywhere in the house.

Why can't you give a desired time or something? Periods from 10 am to 2 pm and 2 pm to 6 pm or something? There are still people who have to work.