It looks like a very beautiful hotel, but in the s...

It looks like a very beautiful hotel, but in the service sector it does not pull even 2 stars, my friends and I settled there on April 4, from the first day we started having problems with the key card, we could not fix it all day, and in the end we admitted that the castle was not working properly, they didn't even apologize, the restaurant on the top floor lives its own life in the evening, where the waiter can do whatever he wants, I have a video where instead of pineapple, he brought us a stub from a branch, and the prices in it are cosmic, so the owner doesn't it would hurt to change the manager, because he does not care about the visitors, I wanted to see him several times to express my dissatisfaction, but I could not