11 months ago

DO NOT USE THESE PEOPLE UNDER ANY CIRCUMSTANCES

Such a shame there is no "0" or even negative stars. I was advised that I could remove my holding from trustee status to my own name to save £700 per year in trustee fees. The advisor omitted to tell me that it would remove the QROPS status and that I would be taxed on the TOTAL amount - in Portugal that is 28%. And because the original advice 15 years ago was from a different advisor (changed to Holborn 2011) they have wriggled out of it saying I should have been advised at the time of the original investment. They refused to answer questions that I raised in my complaint, they did not comply with their own Complaints Procedure timescales, asked for more time when I asked why, then missed the next deadline. I asked what was going on, they said they aimed to reply within five days but I had to chase after seven days, and they washed their hands of it. DO NOT USE THESE PEOPLE UNDER ANY CIRCUMSTANCES

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