Do NOT stay here. They charged us a $350 smoking f...

Do NOT stay here. They charged us a $350 smoking fee and we did NOT smoke in the room, (I guess because our window was open?). We still have not been reimbursed for this charge from June '17 and unless my bank can resolve the issue, we will never be. I also got a facial at their spa - WAY overpriced for a less than impressive spa environment. I will never stay at a HYATT again after all of this.