S

Samin Afrough

3 years ago

Let me start by the parking situation... The parki...

Let me start by the parking situation... The parking was a public parking in the next building and we had to walk four flours down to the street and walk half a block to get to the lobby (Hotel paid for parking ). After checking in we realized there were 5 stairs to the elevator! so we had to lift the heavy luggage up and down both when checking in and checking out!!
The room was very small, smelly, the shower didn't have a fan so all the steam was forced out to the room which made the room stink more. The Sheets were clean and the bed was pretty comfy though.
When you are in the room, you definitely hear people next room talking, laughing, etc. (so you can't really sleep)
let's just say we were okay with all of these happening, but when it came time for checking out, we realized that they weren't going to give us the %20 discount which was mentioned while reserving online.
The manager wasn't at the hotel so I had to leave her a voice msg which have never had a return call.
we travel a lot and stay in hotels a lot. So we have a pretty good understanding of what a good hotel looks like... specially with the given rate!!!$$$
we were extremely disappointed and definitely wasted our money and time staying at this hotel.

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